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Workshop Two: Consumer Engagement & Energy Network Business

A range of consumer engagement strategies will be presented and debated, including better approaches for different situations. Attendees will gain insights on the pros and cons of different consumer engagement methods. The DNA approach to network regulation will be outlined where DNA refers to Deliberative and Negotiation processes with consumers, seeking Agreement and engagement approaches from outside of Utilties sectors will be presented.

Facilitator: Mr Peter Kenyon, Bank of I.D.E.A.S


Synod Office
130 Little Collins Street, Melbourne, Victoria 3000

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