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This program is limited to 15 participants to ensure quality learning
Clinical governance is a way of managing clinical processes with the aim of making care safer and of high quality. It emerged as an approach to quality and safety in healthcare in the late 1990s, with a seminal paper from Scally and Donaldson. Since then, numerous models, theories and approaches to clinical governance have been proffered, and considerable literature has been published articulating its importance and how it should be conducted. More recently, with recognition of healthcare as a complex adaptive system, clinical governance is beginning to embrace the need for resilient thinking and understanding the differences between work-as-imagined by managers and work-as-done at the frontline of patient care. RACMA is leading the field with innovative approaches to clinical governance based on these concepts, and introduced a new Clinical Governance Framework in late 2017. This workshop will explore the RACMA Clinical Governance Framework, including how to apply it to improve quality and safety in healthcare organisations. The workshop will be led by Dr Robyn Clay-Williams, who was the lead academic author on development of the new RACMA framework, and will address implementation of leadership processes to improve quality and safety of care and understanding decision-making processes to improve agility in choosing clinical governance methods best suited to the problem at hand.
Novotel Sydney Darling Harbour
70-100 Murray Street, Sydney
Hunter Room 2
Friday 6 April 2018
9.00am - 12.30pm
Dr Robyn Clay-Williams leads a research stream in human factors and resilient healthcare. She currently holds a NSW Health EMC research fellowship in the field of health service and system design. Prior to her work in health services research, she was a military test pilot, an electronics engineer, and flight instructor. Dr Clay-Williams transitioned to healthcare seven years ago through a PhD, which in internationally recognised work, translated aviation teamwork concepts to healthcare via a randomised controlled trial evaluating a Crew Resource Management based training intervention. She has produced over 80 peer-reviewed research outputs. Specific areas of interest include teams and teamwork, decision-making, leadership, simulation, resilience engineering, and usability test and evaluation of medical devices and IT systems.
You will benefit by:
· Understanding the new RACMA Clinical Governance Framework, and how it might be practically applied
· Describing how complexity and variation can be leveraged to improve system performance and safety
· Comprehending the implications of healthcare as a complex adaptive system
· Moving between, or incorporate elements of, protective and productive governance depending on the needs of the emerging situation
This workshop covers the following skills from the RACMA Leadership and Management Curriculum Framework:
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