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Broome Working with Challenging Clients
 
      
 
 
Description:

This workshop will explore strategies to help understand challenging behaviours and develop skills in communication and de-escalation techniques.

• Understanding challenging behaviour

• Definition of escalation and some causes

• Early warning and imminent danger signs

• Non-verbal & verbal communication techniques

• Strategies of de-escalation

• Self-care for workers

 

 

Venue:

WA Country Health Service
29 Coghlan St
Broome, Western Australia 6725

Contact Details:

 

 

 

 
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