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Managing Conflict and Difficult People - Leederville

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A new course for coaches, officials and committee members to develop skills to better manage conflict and difficult people.

The course will investigate strategies to:
• Identify conflict in its early stages before it erupts into crisis
• Prevent conflict arising in the first place
• Use verbal strategies and body language to diffuse conflict
• Ask the one question that could stop conflict immediately
• Dealing with conflict on social media

Location

Department of Local Government, Sport and Cultural Industries
246 Vincent Street, Leederville, Western Australia 6007

Contact Details

Map