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Managing Conflict and Difficult People - City of Canning

In partnership with City of Canning, this new course assists coaches, officials and committee members to develop skills in managing and preventing conflict.

The course will investigate strategies to:
• Identify conflict in its early stages before it erupts into crisis
• Prevent conflict arising in the first place
• Use verbal strategies and body language to diffuse conflict
• Ask the one question that could stop conflict immediately
• Dealing with conflict on social media


City of Canning Administration Building
1317 Albany Hwy, Canning, Western Australia 6055

Contact Details