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Managing Conflict and Difficult People - City of Canning

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In partnership with City of Canning, this new course assists coaches, officials and committee members to develop skills in managing and preventing conflict.

The course will investigate strategies to:
• Identify conflict in its early stages before it erupts into crisis
• Prevent conflict arising in the first place
• Use verbal strategies and body language to diffuse conflict
• Ask the one question that could stop conflict immediately
• Dealing with conflict on social media

Location

City of Canning Administration Building
1317 Albany Hwy, Canning, Western Australia 6055

Contact Details

Map