By purchasing a ticket, you (“Ticket Holder”) agree to be bound by the Terms and Conditions of sale specified herein by Underground Epicureans (“Tour Organiser”). The Tour Organiser, their agents or employees shall not be liable for any death, personal injury (unless caused by negligence of the Tour Organiser or its agents and employees), loss damage however caused while at an event nor are they liable for any complaints, claims, refunds, or exchange for any reason. Any refunds shall be made only at the Tour Organisers discretion.
A reference to a location in these terms means any café, retail store, providore, food van/truck, market, fair, residence or any other business at which we may stop on the tour (‘location’).
Tickets are sold subject to the following conditions:
Cancellations can be converted to a gift voucher with a 12 month use by date. Otherwise, cancellations will incur a fee of 30% of ticket price.
If a tour is cancelled by Underground Epicureans a full refund will be given to tickets holders. We will give you as much notice as possible and you may choose to transfer your booking to another date or time.
Underground Epicureans are not associated with the locations we visit on the tour. We are an independent entity and do not act as agent, employee, contractor or otherwise as a representative of any of the locations we stop at on the tour. We are not involved in any way in the preparation or supply of food or beverages consumed on the tour.
You accept that the menu is set, in the event that you don’t want what is offered, you accept that we cannot cater to last minute food requests or offer alternative meal choices, unless you have given prior notice (at least 5 days before the event) of special food or dietary requirements.
Unless otherwise stated, participants will be required to walk between locations. The estimated distance will be stated in the tour description and will utilise public roads and footpaths. Ticket holders need to determine their own ability to participate in the tour.
TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.
All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).
Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.