Terms and Conditions  −  VicRoads-approved Safe Driving Program

1. Conditions of Entry
(a) Proof of Identification
All participants must provide photographic proof of identification prior to entry into the program. This may be a licence or passport. Participants also need to bring with them correspondence from Vic Roads and their Court Order. The identification documentation will be sighted and copied by an authorised Bentleigh Bayside Community Health staff member. Participants should also bring with them their receipt as evidence of full fee payment.
(b) Full Fee Payment
Full fee payment must be received and processed prior to the start of the program.
(c) Punctuality
All participants must arrive at the Bentleigh Bayside Community Health at least 30 minutes prior to the program commencement to complete the administration requirements and attend the program. All participants must arrive back on time for the subsequent session after any breaks. Any participant who is 20 minutes late for the commencement of the program will not be permitted entry to that program.
(d) Behaviour
Any registered participants who arrive intoxicated by alcohol or drugs, or display signs of aggression or place the safety of other participants, the facilitators or property at risk will be denied entry or ejected from the program and Victoria Police notified.
2. Cancellation Policy
(a) Minimum Participant Numbers
It is a requirement of the Vic Roads Safe Driving Program that a minimum of 4 participants and a maximum of 10 participants are enrolled in the program. In the event less than 4 participants are registered for a program, participants will be transferred to another scheduled program date or issued with a refund.
(b) Program Cancellation
Bentleigh Bayside Community Health reserves the right to cancel the program. In the event that the program is cancelled, all registered participants will be contacted by telephone and transferred to another scheduled program date or issued with a refund.
(c) Participant Cancellations and 'No Shows'.
If a participant cancels their enrolment more than 7 days prior to the program date, a transfer or refund (less 20% administration fee) will be issued. No refunds for the Bentleigh Bayside Community Health program fee ($263) will be issued for cancellations made within 7 days of the program date or for registered participants who fail to show for the program or are ejected from the program due to behaviour.

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