All sales are final. Tickets are non refundable and dates cannot be changed. If the name of the person on the ticket is no longer attending, please advise us so we can update our records to avoid problems on the night.
Patrons must be 16 years of age or above due to the nature of the investigation. NO EXCEPTIONS.
Please bring a copy of your ticket on the night. Parking will be opened on the property 20 minutes prior to the tour starting and will be closed 5 minutes before the tour starts. Please assemble outside the castle gate for the start of the investigation. Any patrons found to be under the influence of drugs or alcohol will be refused entry with no refund. 100% of ticket price minus the trybooking fee goes to the Friends of Black Rock House which contributes to the ongoing maintenance and restoration of this historic homestead.
TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.
All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).
Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.