Terms and Conditions  −  Building Learning Culture

Cancellations & Refunds

Cancellation policy - If you provide 15 working days or more notice prior to workshop date and are unable to attend a different workshop or transfer your ticket to someone else, we will refund your ticket price less a 15% administration fee. If you provide less than 15 working days notice and you are unable to attend a different workshop or transfer your ticket, we will endeavour to re-sell your ticket. If we can re-sell your ticket, we will refund your ticket price less a 15% administration fee. If we cannot re-sell your ticket we are unable to offer a refund.


TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.