HEALTHTIMES EVENT – REFUND POLICY
1. If a registrant is unable to attend an event for any reason, they may transfer their registration to another individual (“Transferee”), provided:
1.1. The request to transfer the registration is received by HealthTimes no later than 14 days prior to the commencement date of the Event
1.2. The Transferee has not previously registered for the event at the date of notifying HealthTimes
1.3. The Transferee is an employee of the same organisation, company or institute as the original registrant.
2. If a registrant is unable to attend an event, the registration fee paid may be used as a credit toward a future HealthTimes event, provided:
2.1. HealthTimes are notified in writing no less than 14 days prior to the commencement date of the event, and
2.2. The credit is applied to a future event within 12 months of the commencement date of the original event registration.
3. In the event that the registrant is unable to attend the event, and the provisions of clause 1 and 2 of this policy cannot be utilised, then the following refund arrangements will apply:
3.1. Where registrations are cancelled more than 30 days prior to the commencement date of the event 80% of the registration fee will be refunded.
3.2. Where registrations are cancelled less than 30 but more than 14 days before the commencement date of the 50% of the registration fees will be refunded.
3.3. Registrations cancelled less than 14 days before the event will not be eligible for a refund.
4. Refunds will only be processed to the credit card or bank account of the individual, organisation or institution from which the original registration payment was received.
TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.
All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).
Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.