Terms and Conditions  −  Palm Creek Folk Festival 11-14 June 2020

STRICTLY NO REFUNDS ON PURCHASED TICKETS

PRE- FESTIVAL CAMPERS PLEASE TAKE NOTE
The caravan park is still operational by the owners until 10am Thursday 11th June 2020. Camping fees will be collected by Palm Creek Festival Volunteers on behalf of the Park owners. Please be respectful of their property.

If you arrive at the festival before this time pre- camping fees WILL APPLY as follows…$10 PER NIGHT PER CAMPSITE

A campsite allows for 1 standard size tent and 1 gazebo/marquee (about 3x6m), additional structures/floor space will incur an EXTRA $10 per structure per night. (So a caravan/trailer, tent & gazebo/marquee would be $30 per night). This is for the campsite ONLY.

When you choose to stay with the campsite, it will be an extra $10 per person per night. Please Note: No extra amenities/facilities are available for use until the grounds are officially opened for the festival at 10am Thursday 11th June 2020. If you choose to stay early please consider this. It is not the responsibility of the festival to supply amenities before the festival starts.



THE UNDERAGE CONSUMPTION OF ALCOHOL AND ILLEGAL SUBSTANCES WILL NOT BE TOLERATED AT ALL BY THE FESTIVAL COMMITTEE AND WILL BE DEALT WITH BY THE FULL EXTENT OF THE LAW.

The organisers of the Palm Creek Folk Festival have adopted a proactive policy of zero tolerance towards the under aged consumption of alcohol at our festival. Ultimately, this will mean that any minors caught with alcohol in their possession as well as those adults who have supplied them will be handed over to the relevant authorities and immediately removed from the festival.
Substantial fines and court proceedings for both the minor and the adult are a possible outcome.

NO PETS ON SITE INCLUDING CATS, DOGS, PENGUINS AND GIANT PANDAS. BRING YOUR ANIMAL AND YOU WILL BE ASKED TO LEAVE! Exceptions only for guide or assistance dogs.(Please let us know in advance at
co-ordinator@palmcreek.com.au)

Enough said we would think. So let’s move on to all the other do’s and don'ts, may’s or can’ts about our festival.


Festival Tickets

PHOTO ID: If one of the conditions of your ticket requires you to produce photo ID, then the gatekeeper asks for it and you’ve forgotten to bring it, you will just have to go home and get it before we let you in. No ifs, buts or maybes.
WRISTBANDS: When you come in at the festival gate, you will be given a wristband. The colour will be dependent on the type of ticket you have purchased. It is to be worn and visible at all times. Wristbands are non-refundable, non-transferable and invalid if tampered with or broken. If you do not have a wristband or if you have the wrong coloured wristband, our festival security team, who can sniff this out at over twenty paces, will ask you to buy another ticket or go home.
FULL SEASON TICKETS: The season tickets includes all camping fees and entitles the purchaser to be at the festival camping grounds from 10am Thursday morning of the festival until 10am Monday morning after the festival weekend. Please note, the festival precinct is still under construction at this point in time, and entry will not be allowed until start of festival 6pm Thursday.
WEEKEND CAMPING TICKETS: The two night pass includes camping fees and entitles the purchaser to be at the festival from 8am Friday of the festival until 8pm on the Sunday. If you wish to stay on the Sunday night, you will need to purchase a full season ticket.
ONE NIGHT STAND CAMPING TICKETS: The one night camping tickets are for the NIGHT specified on purchase (either Friday or Saturday) and allows purchaser to be on site from 8am that morning until midday the following day.
DAY TICKETS: The day-pass ticket does NOT include camping, however allows you to stay on site from 8am to close of programming. If you are caught trying to camp on a day ticket, you will be asked to leave.
FAMILY / SINGLE FAMILY TICKETS: The adult component of these tickets must be either the parents/guardians or grandparents of the family or a combination of unless prior arrangement has been made with our co-ordinator. The youth included in family/single family tickets must be between 13- 17 yrs old. Children aged 12 years and under are free.
ADULT TICKETS: All purchasers of adult tickets must be over 18 years of age and may be required to produce proof of age (photo ID) at the gate.
YOUTH TICKETS : All youth 13-17 must be accompanied by parent/guardian or grandparents. If a youth is NOT camping with family, they must be accompanied by an adult 25 yrs or over when entering the festival. Photo ID (Student card) may be asked for proof of age.
CHILDREN 12 and UNDER: are free to enter BUT may only enter the festival with Adult supervision. As much as we LOVE having lots of children being a part of our festival, they are still the responsibility of their parents/guardians. Please, for their own safety, be mindful of where your children are at all times.
UNACCOMPANIED UNDER 18 YEAR OLDS': will be refused entry to the festival.


General Conditions and Camping

ANTI- SOCIAL BEHAVIOUR: Will NOT be tolerated. Palm Creek Folk Festival is a family and community event. Please drink responsibly and conduct yourself socially. Any anti-social behaviour will be dealt with by our security staff and may lead to eviction.
WEATHER: The Festival will take place regardless of the weather. The weather during the Festival can vary so come prepared for a bit of rain, warm sunny days and cool nights.
DRINKING WATER: The tap water on site does not meet current health and safety standards and must be boiled before drinking. Bottled drinking water is available to be purchased at numerous venues on site or alternatively, you might like to consider bringing your own supply of fresh drinking water. Potable water will also be available near amenities in camping grounds. Details on site map.
FOOTWEAR: is to be worn at all times.
FESTIVAL PROGRAM: The organising committee reserves the right to make changes to the festival program if required, and every year they hope and pray that it isn’t. Some programs will be printed for a small cost, otherwise assist in the reduction of paper & download the program onto your smart phone before you arrive.
AUDIO, VIDEO & PHOTOGRAPHS: Please respect the copyright and livelihood of our artists by not taking photographs, video or audio recording without prior approval.
PETS: Pets are not permitted on the festival site. An exception will be made for guide or assistance dogs, however, as organisers we need to know. Please email coordinator@palmcreek.com.au.
ILLEGAL SUBSTANCES: Those caught with illegal substances in their possession will be dealt with by law. No ifs or buts. This issue threatens the future of the festival and will not be tolerated. If it’s illegal off site, it’s illegal on site.
SECURITY OF PERSONAL ITEMS: The festival organisers are unable to accept responsibility for the loss or theft of personal items. Please lock any valuables, alcohol or cigarettes in your car. Although the Rare Palm Creek Looting Snake is on the endangered list, it has been known to make the odd appearance and its bite can be very nasty.
CAMPING: We have introduced more specific camp areas. These include quiet, noisy (ie drums), remote and car free. Please check the map at the gate so you don’t end up with the bongos till 3am or taking a vehicle into the no car zone. Please be mindful of roadways as there will be no apologies for moving your camp if you set up in the wrong spot!
CAMPFIRES: Due to our insurance restrictions, campfires are not permitted. Braziers are permitted, however you will need to bring your own very dry firewood.
GENERATORS: Sorry... no generators on the camp site.
GUY ROPES: Please ensure that any guy ropes around your site do not pose a safety hazard for other campers. If necessary, mark them with white plastic strips.
LITTER: We pride ourselves on our efforts for recycling and keeping a clean site and appreciate your attention to disposal of waste in the appropriate containers. Please keep your sites litter free there are numerous bins provided around the camping areas to take recyclable and non-recyclable waste. Please use these facilities thoughtfully. Preferably take all your rubbish home with you.
LOUD MUSIC: For the comfort of others, please do not play loud music or drums in the non-designated camping areas. We all need our sleep and believe me, there’s nothing worse than a tired and cranky terms and conditions writer. So either keep the noise down or wait and see what doozies she can come up with for next year.

O.K. So there’s the list of do’s and don’ts. But most importantly... DO enjoy the festival and your fellow Creekers!


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