Terms and Conditions  −  Working Effectively with Overwhelm and High Levels of Stress

By processing your enrolment, you are agreeing to all enrolment conditions set by the Cairnmillar Institute


Those to apply for any of our workshops should complete the application form. To secure your place in the program, a completed enrolment/application form and full payment must be received upon enrolment or prior to course commencement. Payments cannot be made on the day of the workshop.

Short Course Centre Programs

Our programs attract a 10% concession for health care card holders, pensioners, full‐time students and people receiving benefits. Those applying for concessions must provide a copy of their student card, social security card, or health care card together with their application when enrolling.

Cairnmillar reserves the right to terminate a person’s participation in a course:

If the course is deemed to be beyond his or her ability.
If the person is being disruptive in class.
If the student breaches the Institute’s privacy and ethical standards.
If the student does not abide by the Institute’s rules.

Cancellation Policy

Cairnmillar reserves the right to alter any of the published arrangements, either before or during a course or to cancel, substitute or terminate a course where necessary.


The Cairnmillar Institute acknowledges and respects the privacy of individuals. We support and endorse the National Privacy Principles contained in the Privacy Amendment (Private Sector) Act 2000 and comply with these principles whenever personal information as defined by the Act is collected by us.

Transfer Policy

All transfer requests must be received seven days prior to commencement of the course.
Should a student be unable to attend a workshop or counselling skills unit, a substitute attendee is always welcome at no extra charge.
Alternatively, the institute will make a full and prompt refund for cancellations received seven days prior to commencement of the program less a 10% administration fee.

Withdrawal and Refund Conditions

All refund requests must be made in writing to the Short Course Coordinator.
Cairnmillar does not accept responsibility for any changes in the personal circumstances or work commitments of participants.
Cairnmillar does not take any responsibility for any books or resources purchased or expenses incurred for use in its courses or programs.
Withdrawals received less than seven days prior to course commencement will not receive any refund or exchange
Special cases may be reviewed for medical/bereavement circumstances where course credit can be requested
Fees are not refundable after a course has commenced.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.