Terms and Conditions  −  Camp Widow® Australia

Cancellation policy

Cancellation requests must be sent to campwidow@firstlight.org.au.

Requests received on or before 14 January 2021 (four months prior to event) will receive a refund less a $30 administration fee.

Requests received after 14 January 2021, but on or before 14 April 2021 (one month prior to event) will receive a refund less a $45 administration fee.

No refunds will be made after 14 April 2021.

The refund will be returned via the same payment method as the original receipt of funds and processed within 30 days of your request.

An alternative delegate name and contact details may be provided in writing. No transfer or cancellations fees will be incurred. Depending on the notice given, dietary and other special requirements may not be met on transfers.

Refunds are not available for tribute tiles. However, arrangements can be made to post your tribute tile to you (at your expense) if you are unable to attend the Camp Widow® Australia 2021 event.

Event changes

First Light Widowed Association reserves the right to change the format, content, location, timing and any other aspects of the event, and to postpone or cancel the event.

If the event is changed, postponed or cancelled we are not liable for costs, losses or expenses of any kind incurred by you in connection with attending the event.

Our liability in the event of cancellation is limited to a refund of registration fees.

If the event is postponed or cancelled by First Light Widowed Association and you are unable to attend the re-scheduled event, we will refund your registration fees.

COVID-19 clause – added 5 February 2021

In the event that Camp Widow Australia is cancelled or postponed due to COVID-19 government restrictions, First Light Widowed Association will work with delegates in order to refund (or if applicable, issue a credit) without penalty, for paid registrations fees.

We understand that the current situation with COVID-19, government regulations and border restrictions make it a nervous time for those planning to attend camp. The closing of state borders is unpredictable and individual booking cancellations due to border closures will be managed on a case-by-case basis, in relation to individual state/territory restrictions.

We will work closely will those delegates who are impacted by border closures or restrictions (including if you are able to travel to Queensland, but restrictions are placed on you when returning to your home state) at the time of Camp Widow.

In the event of delegate cancellations due to government imposed state border restrictions, registration fees will be refunded without penalty up until 12pm, Friday 14 May 2021.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.