Please ensure that the Skype account you have provided will be easy to find by going to the "Calling" section in your Skype settings and check that you have enabled incoming calls from non-contacts by making sure the button is grey. Then please go to "Contacts" > Privacy and under Search please ensure the button is blue to allow you to appear in search results.
Once your payment has been received, we have a strict No Refund Policy. If an appointment needs to be rescheduled by you, we will require at least 48 hours notice and will endeavour to find you another mutually convenient time. We strictly have a No Refund Policy for any Cancellations or Unanswered Skype Calls or Requests to Reschedule Appointments within less than 48 hours notice.
All appointment times and dates reflect the timezone in Melbourne Australia. Please check your time/date difference to Melbourne, Australia to work out what date/time your appointment will be on your timezone.
If any consecutive appointments overlap due to potential time clashes, we reserve the right to alter your selected appointment time. If your booking is changed by us in any way you will receive an email notification with an update of any appointment changes that are made by us.
TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.
All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).
Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.