Terms and Conditions  −  1-Day Margaret River/Goomalling/Pinnacles Tour

PAYMENT

Tour prices quoted, include all meals where indicated, park entry fees, plus any other charges that relate to your itinerary.

Tour prices quoted include Dinner Bed & Breakfast plus Smoko (DB&B+S), park entry fees, plus any other charges that relate to your itinerary. Since lunch cannot always be promised, we cater for a big morning breakfast as well as an AM Smoko
A $200 AUD non refundable deposit per person, per tour, is necessary to confirm your booking, when submitting this form. Its automated so just follow the prompts. A confirmation receipt will be issued.
Balance of tour cost is requested no later than 30 days before departure.
IF you're booking via a travel agent, then our conditions still apply, as well as any set by the agent.

CANCELLATION

Cancellations up to, not including 30 days prior to departure a 10% fee of the total cost.(?)
From 30 days to 7 days prior departure then 50% of the total tour cost.
Any time after 7 days prior or a “No Show” there will be no refund.

NB. Travel Insurance makes lots of sense.
HOW TO PAY

Two choices: our site is fully automated and will do the work, just follow the prompts
OR
Make a direct bank deposit and please remember to email us information receipts to harrycs@iinet.net.au with details.
Our Bank is the National Australia Bank.
BSB: 086366
Account Name: English Explorer Pty Ltd
Swift Code: NATAAU3303M (for payments from outside of Australia)
Account Number: 144340258
PERSONAL MATTERS

Please provide any relevant informations so that we can cater for your needs.

Meals: Unless indicated in the itinerary, we eat at sit down commercial outlets, in country towns. Our location will dictate what or where. General food requirements such as vegetarian and Gluten free, you will be able to work around when ordering. Do remember though you will often be in remote areas and items such as fresh fish are not possible. However you will not go hungry, portions out back are generally “a good blow out”!

Do you wish to have a room [where possible] with a shared bed or twin beds? Please tell us your preference. IF it's critical to sleep separately, then NB that a surcharge for a Family Room may apply on some overnights.

Do you have any special travelling needs we need to be aware of?

Please do note that we are unable to accommodate wheel chairs, of any form in our vehicles. You will need to be able to negotiate two small steps into and out of our vehicles and for seeking out flowers that “hide” you will need some ability to walk short distances, without a frame. For general viewing of mass displays you do not need mobility.

We insist on NO THONGS nor OPEN SANDLES for exploring the bush or savannah. No we are not worried about living things, just sharp weathered stakes. There is no debate here.
PROVISO TO TOUR DESCRIPTION

Any of our tours must be safe as well as enjoyable. The driver/guide is fully empowered to make whatever deviations that local or unforeseen circumstances demand, to ensure the safety and enjoyment of your visit.
Seasonal conditions can also change quickly, so any changes we may make en-route are for YOUR benefit and enjoyment.
RETURN TO PERTH TIMES

You must not be reliant on a fixed return time for any travel connections. We do not undertake to meet fixed time transfers, so please under all booking circumstances allow a minimum 24 hour buffer.
LUGGAGE

Please arrange for fixed solid cases to be checked in with your hotel for pickup on return. Per person on tour we ask for a squashy zip up bag [ No Rucksacks! ] similar to hand luggage dimensions when flying. Water bottles will be on board for you, but you will need to keep these topped up at meal stops.

Hats and sunscreen fully recommended, also long sleeves especially if you are from the Northern Hemisphere. ‘T’ shirts out doors are definitely not appropriate. Spring in WA means mid twenties Celsius with occasional high twenties and we are close to the Equator, so even on a dull day the UV is pouring in and you will burn, if you don’t “slip, slap, shove”. We don’t anticipate mosquitoes, but, in a wet Spring some repellent in your bag is worth having.
WHAT DOES "FLEXIBLE TILL FILLED" MEAN FOR A TOUR?

All of our tours are planned to be in the best place for flowers, over a period of several months. So going north to say Mount Magnet, is viable and advertised for late July through August. Actual depart dates are set by the very first persons to book that tour. If we still have a spare seat or so on that tour, we will certainly include you, however be accepting that the dates are now fixed. If it’s still early August, then we will be available again later in the month and if you are first to book, then you set the dates and so on. However come the end of August and you may well have to look at an area further south, for best observations of likely flora…and so on throughout the Spring.

All our tours are geared to getting the very best result from each area we visit and so times (by month) are dictated to us by seasonal conditions. For flowers, if seasonal conditions allow, then as a guide only, we expect to go north by late July and work south over the spring, finishing in about late November on the south coast. However we will work with you, to set up trip experiences for any time of the year that its practical. Check the suggested tours on our web site, several are all year round. Do contact us if you want to chat re possibilities.
WHAT HAPPENS WHEN A TOUR IS FILLED?

We can negotiate, ‘some times’. We run to a schedule of dates and vehicles need servicing after every trip, drivers need a break. Our best advice is BOOK!

However we do understand that sometimes your dates may well be inflexible and just cannot match up with our schedules. Don’t despair, send us an email with the very best that you can do and we do have plans B & C etc. Also let us have a phone number to call and chat on.
FINALLY, WE ARE "FISH".

Friendly.
Informative.
Supportive.
Helpful.

Got questions that are still unresolved? Send an email to harrycs@iinet.net.au with a phone number and we will call back.


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