Terms and Conditions  −  Sangam at the Convent - Afternoon

Sangam Festival Ticketing Terms and Conditions

Please read these Terms and Conditions carefully before purchasing a ticket. By using this site, you agree to be bound by these Terms and Conditions.

Conditions of entry

- The right of admission is reserved by the Front of House staff at the venue.
- Latecomers will not be admitted until there is a convenient break in the program, if at all, and admission is at the discretion of the Front of House personnel at the time of the performance.
- In any circumstances, tickets will not be exchanged unless required by law (including the Australian Consumer Law).
- We assume no responsibility for any error, omission, interruption, deletion, defect, delay in transmission, or line failure and reserve the right to add, withdraw or substitute artists and to vary the program should the need arise.
- Patrons are responsible for ensuring that they check the website and attend the correct venue. Note all Sangam performances will begin on time and latecomers may not be permitted. Exchanges will not be provided to any patron.
- Performances will be cancelled in the event of extreme weather (heat (over 35 degrees)/rain/wind (over 40kms)), ticket holders will be notified as reasonably possible of this in advance of your booked performance, by text message/email.
- Performances may be cancelled with short notice if extreme weather occurs.
- By clicking the Confirm Order button, you are agreeing to the above Terms and Conditions.

COVID-19 specific conditions of entry

- You must stay at home and must not attend the event if you:
a. are required to self-isolate or quarantine (and the event falls within the isolation/quarantine period) due to:
i. being a confirmed case of COVID-19; or
ii. having close contact with a confirmed case of COVID-19; or
iii. living in or having been in a high risk area within Australia; or
iv. having returned from overseas.
b. have COVID-19 symptoms, have been tested for COVID-19 and are awaiting test results (and the event falls within the period of awaiting test results). The symptoms of COVID-19 include: fever, chills or sweats, cough, sore throat, shortness of breath, runny nose or loss of sense of smell.
- You must communicate these requirements to members of your booking party which apply to them as well.
- You acknowledge that the event may be scheduled to be held, or will be held, during a time at which one or more Government directions or regulations may be in force regarding the number of persons attending an event (or the holding of the event itself). If that is the case, then the number of persons permitted to be in or around the Venue may be affected, resulting in Sangam being required to or deciding to:
a. cancel or postpone the event;
b. reduce the number of persons who may attend the event;
c. change your seating allocation; and/or
d. change any standing or seating configurations for attendance at the event;
in which case, you may receive a refund in accordance with these Sangam Terms and Conditions
- You agree to comply with all Government directions, orders and regulations relevant to attending live events, which may be in place at the time of the event.
- If you are attending the event as part of a group, as the primary ticket purchaser, you are responsible for knowing the contact details of all attendees in your group. In the event you are contacted directly by the Government, including the Department of Health for the purposes of contact tracing, you must: (a) make the contact details of your group available to the Government (if you have the consent of each group member to do so); or (b) contact each member of your group, and request that they provide their contact details to the Government directly.
- All attendees in your group, including yourself, must commit to stopping the spread of COVID-19. If at the time of the event, either you, or any other members of your group are feeling unwell or are subject to a self-quarantine or self-isolation period, you agree not to attend the event. If you do attend the event, you agree to assume all risk associated with COVID-19.

Ticket Exchange or Refund in relation to COVID-19

- We are offering additional flexibility through our refund policy at this time, having regard to the uncertainties posed by COVID-19 and to encourage you and the members of your booking party to comply with the stay at home requirements.
- You will be entitled to a refund or exchange if you or a member of your booking party falls into any of these categories:
a. You or they are required to self-isolate or quarantine (and the event falls within the isolation/quarantine period) due to:
i. being a confirmed case of COVID-19; or
ii. having close contact with a confirmed case of COVID-19; or
iii. living in or having been in a high risk area within Australia; or
iv. having returned from overseas.
b. You or they have COVID-19 symptoms, have been tested for COVID-19 and are awaiting test results (and the event falls within the period of awaiting test results). The symptoms of COVID-19 include: fever, chills or sweats, cough, sore throat, shortness of breath, runny nose or loss of sense of smell.
- You must contact us as soon as possible if you or a member of your booking party falls into any of these categories.


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All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.