For information about this event, please contact the "Event Organiser".
It is the responsibility of the person making the booking to adhere to the times advertised for the course.
Cirque M take no responsibility for students attendance.
If there is a natural disaster the course will not be rescheduled. In such an instance the course may be suspended until it is safe to resume. If it is not safe to resume, we are unable to offer a refund but will offer a credit to the value of the remaining classes missed due to any disruption of the course. This credit is to go towards another course of your choice to be booked within 1 month of the issuing of the credit.
Students are required to adhere to the rules and guidelines of etiquette at Cirque M that are read out on the first day of the course. Should any student fail to do so, it is at Cirque M's discretion to ask the student to sit out of an activity or in extreme cases students may be asked to not return to Cirque M and no refund will be provided.
Likewise if Parents of participants display acts of disrespect or have a gross negative impact on the atmosphere at Cirque M they will be asked to leave.
A student may cancel their booking up to 1 week prior to the course and only pay the try booking fee.
For example: if the course commences at 9 am on the 17th of Jan 2019, the booking can be cancelled by 8:59am on the 10th of January 2018 with only having to pay the try booking fee of 30 cents. To do this simply email the front office so there is a time and date record.
So for this course if a person cancels at 9am or after on the 8th of July 2019 up until the commencement of the course, no refund will be issued.
The front office is closed for the first week of the holidays but we will be able to check the emails, even though the response will be 'out of office'.
We strive to maintain healthy instructor/ student ratios hence the strict cancellation policy is in place to respect this to ensure a safe and happy program takes place.
If there are extreme circumstances please contact us however please respect that any decision made is at Cirque M's discretion only and Cirque M does not support bullying behaviour.
COVID-19 Cancellations.. if the program participant has had to take a COVID test, we will issue a refund or offer a credit if you present us with documentation reflecting a test taken. All privacy will be respected. We are appreciative of you doing your part during the pandemic. Please also understand we are a small business and in order to be able to provide our service we will only consider refunding cancellations for COVID testing reasons. If the participant is unwell or unable to attend for other reasons we will not offer a refund or credit.
TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.
All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).
Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.