Terms and Conditions  −  Guided Tour - The Life Story of Anne Frank

Terms and conditions:

This ticket gives access to the Museum and all exhibitions.

To redeem your ticket purchase, you must present either a paper or electronic version of this receipt to the Museum’s admissions desk on arrival.

Tickets can only be used once for selected session time and date.

Tickets cannot be cancelled, refunded, exchanged or duplicated.

General information:
The Museum opening hours are:
Tuesday - Thursday: 10am-4pm
Friday-Saturday: Closed
Sunday: 11am-3pm

We are closed on Saturdays and Jewish Holidays. Please check our website for full details.

Due to the sensitive nature of the content in the Holocaust exhibition, we recommend that children under 13 years of age are accompanied by an adult at all times and children under 10 can attend for free.


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Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.