Terms and Conditions  −  Murtoa 150th Anniversary Heritage Train

Customers on Seymour Railway Heritage Centre Tours must agree to the below conditions of travel. Your acceptance of this ticket is deemed an acceptance of these conditions.
* Please note that the operating date of the train, 21 May 2022, is Federal election day and customers are reminded that they should
vote prior to the date and apply for a postal Vote or attend one of the pre election voting places.
* Please arrive at the departure station at least 15 minutes prior to your travel.
* While SRHC will do our very best to operate this tour as advertised, it may be necessary to alter or cancel all or part of the tour due to circumstances beyond our control.
* SRHC cannot be held liable for any cost incurred by you arising from any late running or alterations to this tour or other circumstances beyond our control.
* Adults must take responsibility at all times for infants, children under 18 and other persons in their care.
* Strictly no smoking on board, on platform areas or in toilets.
* The Train will have a licensed bar to purchase drinks; our license does not allow BYO alcohol.
* Seat allocation may be changed, if required to cater for family bookings and in line with current medical and government advice to ensure suitable distancing is maintained in your compartment. You will be notified of any seat change via email prior to the day of event.
*Customers must adhere to the prevailing Government Covid directions.
* When leaving a Phone number, mobile numbers are preferred. This number may be used for updates on this tour, reminders , changes due to medical and Government advice and on day activities.

REFUNDS
* Cancellations are to be made no later than 2 days before the date of departure.
* Where cancellations are made 48 hours or less days - No refund will be given, unless you're unable to travel due to illness, serious cause or covid Symptoms.
* If on the day of departure through no fault of SRHC you fail to board at your scheduled station, a refund will not be provided.


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