Department of Fairness, Families and Housing

The Department of Families, Fairness and Housing is offering funded agencies who use CRIS or CRISSP free training. Learn how to navigate the system, building skills and knowledge on how to record client information and manage case files. This training is ideal for contracted case managers, staff working on targeted care packages and team leaders. You need to be an authorised CRIS/SP user to attend this training.

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CRIS Fundamentals Contracted Case and Targeted Care Package

Between Thursday 14 November 2024 and Thursday 12 December 2024
Join our one-day online training session designed for non-government organisation staff who need to use CRIS, including contracted case managers, Targeted Care Package key workers, and team leaders. This course covers essential skills, such as navigating CRIS, accessing and updating client information, managing case notes, and generating CRIS documents. The training will be demonstration-based, with opportunities for participants to engage through guided revision exercises. No prerequisites are required. Enhance your CRIS proficiency and ensure you’re equipped to manage critical tasks effectively.
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CRISSP Fundamentals: Better Futures & Home Stretch

Between Friday 15 November 2024 and Thursday 21 November 2024
This one-day online course is tailored for non-government organisation staff who use CRISSP, including Better Futures and Home Stretch workers, as well as team leaders and managers. Participants will gain skills in navigating CRISSP, managing client information, recording case notes, and handling referrals. The session focuses on key functions such as updating client details, managing alerts, tracking client expenditure, and processing Home Stretch applications. Delivered through demonstrations, with guided exercises, this course equips attendees to effectively use CRISSP in their roles. No prerequisites required.
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CRISSP Fundamentals Child Protection Agencies

Between Thursday 21 November 2024 and Friday 6 December 2024
This one-day online course is designed for staff members from non-government organisations who work with CRISSP, including Placement and Support workers, Targeted Care Package key workers, team leaders, and managers. Participants will learn how to navigate CRISSP, access and update client details, manage case notes, and record important information, such as alerts and meetings. The session is demonstration-based, with opportunities for participants to guide the instructor through exercises. By the end of the training, attendees will gain key skills for effectively using CRISSP in their roles. No prerequisites required.
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CRIS Training: Contracted Case Management

Between Friday 22 November 2024 and Friday 13 December 2024
This one-day online course is tailored for non-government organisation staff, including contracted case managers, team leaders, and managers who use CRIS. Participants will gain expertise in accessing and updating case information, scheduling client contacts, recording goals and cultural plans, and generating key documents like Case Plans, Court Reports, and Quarterly Reports. Special topics include creating Better Futures referrals, Home Stretch applications, and managing kinship care tasks. Delivered through demonstrations with guided exercises, this course equips attendees to efficiently manage cases in CRIS. Prerequisite: proficiency in CRIS Fundamentals.
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CRISSP for Better Futures and Home Stretch: Youth Agencies

Thursday 28 November 2024
This one-day online course is designed for non-government organisation staff, including Better Futures and Home Stretch workers, team leaders, and managers. Participants will enhance their skills in using CRISSP to manage client cases, record goals, track expenditures, and handle referrals for Better Futures and Home Stretch programs. Key tasks include creating change requests, managing accommodation records, and processing Independent Proposals. Delivered through demonstration with guided exercises, this session prepares staff to efficiently navigate CRISSP for their work with youth. Prerequisite: proficiency in CRISSP Fundamentals.
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CRIS and CRISSP Training: Targeted Care Package Key Workers

Friday 29 November 2024
This one-day online course is designed for Targeted Care Package (TCP) key workers, team leaders, and managers from non-government organisations who use both CRIS and CRISSP systems. Participants will enhance their skills in managing TCP referrals, creating cases, tracking client living arrangements, and recording case notes. The course also covers key CRIS functions, such as scheduling client contacts, recording cultural plans, managing Case Plans, and submitting Home Stretch applications. The session is demonstration-based, with guided exercises. Prerequisite: proficiency in CRIS fundamentals.
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CRISSP Training: Placement and Support

Between Thursday 5 December 2024 and Thursday 19 December 2024
This one-day online course is designed for non-government organisation staff involved in placement and support who use CRISSP. Participants will develop skills in managing referrals, creating placements, updating caregiver details, and handling key documents such as Care and Placement Plans. The course covers the complete placement process, from accepting referrals to closing cases, and includes special functions like managing respite schedules and carer payments. Delivered through demonstration with guided exercises, this session ensures attendees can efficiently navigate CRISSP for placement and support tasks. Prerequisite: proficiency in CRISSP Fundamentals.
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CRISSP Training: Kinship – Child Protection Agencies

Between Thursday 7 November 2024 and Friday 20 December 2024
This one-day online course is designed for non-government organisation staff who manage kinship care cases using CRISSP. Participants will gain skills in creating running sheets, managing referrals, and handling kinship assessments. Key topics include First Supports processes, creating client records, tracking service provisions, recording expenditures, and managing brokerage grants. Through demonstrations and guided exercises, attendees will learn how to navigate CRISSP efficiently for kinship support services. Prerequisite: proficiency in CRISSP Fundamentals.