Working with Complex Personality Traits
Complex personality traits can present a complex set of challenges to engaging and staying connected to care, significantly impacting people’s ability to get the most out of treatment. In this workshop, we will explore the essential elements of what works with people with complex personality traits. You will walk away with a helpful model for thinking about personality and how best to respond within the context of your role.
Learn about the essential elements of working with people with complex personality traits so you can engage in effective alcohol and other drug treatment. Learn how to include personality traits in your formulation effectively and increase your skills in implementing strategies.
On average, participants of Working with Complex Personality Traits report a 70% increase in knowledge, 60% increase in skills and 75% increase in confidence. Satisfaction is rated at 9.2/10 on average and 92% of participants would recommend this workshop to others.
“It was very informative as I am working with clients who have complex personality traits and I sometimes find it challenging. The case scenario was great and it helped me to understand how to engage with the client better.”
Learning outcomes
- Understand complex personality traits and their impact on clients including their cognitive processes
- Understand how to include consideration of complex personality traits into treatment formulation
- Identify effective engagement strategies
- Improve skills in responding to complex personality traits
- Learn essential strategies to maximise client engagement and retention and improve outcomes
Who should attend
This is a specialist skills workshop suitable for new, experienced and advanced practitioners. This workshop is suitable for workers in clinical settings.

Facilitator: Paula Ross
Date: Thursday 19 March 2026
Time: 9:30am–1:00pm
Location: Online via Zoom
Pricing: Early bird: $320 | Standard: $370 | Group (5+): $300 each
Other workshops you might be interested in
- The Brain Workshop
- Emotion Regulation: Skills for managing client distress
- Rethink MI: A two day motivational interviewing masterclass
- Take the Pressure Down: De-escalation skills
