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Genesys CONNECT Remote Setup and Practice Session

Genesys CONNECT Remote Setup and Practice Session

About

A session to support our remote CSs for Lismore and New England with getting set up with the new Genesys CONNECT remote platform. This includes a guide through setting up Z-Scaler, Operata, Shift Starter, and a practice session around getting to know the new platform and contact sheet.

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Genesys CONNECT Remote Setup and Practice Session

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