Subtotal:
$0.00
0

This event has no dates available for booking. Please contact the organiser directly with any queries.

Dealing with Difficult Calls Wkshps 2016 (SOLD OUT)

Dealing with Difficult Calls Wkshps 2016 (SOLD OUT)

In this 3-hour professional development workshop you’ll learn to:
--Set boundaries with callers
--Use strategies to help you deal with challenging callers
--End calls professionally
--Collect information you need from callers
--Understand and manage the stress you may feel after taking a challenging call.

A must-attend workshop for Reception sta

Location

WIRE Women's Information
372 Spencer Street, West Melbourne VIC 3003

Contact Details