Cocky Guides ABN 18 299 670 935 (the operator) shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. The operator will endeavour to adhere to all tour details as published, however, circumstances beyond our control, such as road, weather conditions or mechanical failure may require us to alter or cancel any route, itinerary, departure without notice but with full consideration for your enjoyment. No refund or compensation will be given in these circumstances. It is the customer’s responsibility to be waiting out the front of the departure location at least 10 minutes before departure. Failure to wait out the front of the departure location may result in the tour guide being unable to locate you, causing failure to join the tour. The operator reserves the right to cancel any tour if minimum numbers are not sufficient. Other accredited tour operators may be used on some tours. Due to the nature of our tours the minimum age to participate is 10 years. All children on a tour must be accompanied by an adult. Prices listed are in Australian Dollars for all travelers 10 years and over. GST is not included. By booking a tour with the operator you accept that your image may be taken or recorded and that all such images and recordings are the sole property of the operator.
The operator may contact you in relation to feedback about a tour which you have undertaken with us or one of our affiliates. The operator may also contact you via phone or email in relation to specials or promotional offers. In the event you do not wish to receive any correspondence from us, please email firstname.lastname@example.org
Cancellation within 48 hours prior to departure and failure to join the tour are 100% non-refundable. Cancellation within 7 days of departure will attract a 50% cancellation fee.
TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.
All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).
Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.