CANCELLATION AND REFUND POLICY
If withdrawal from a course is made at least 7 days prior to the commencement, CCC will refund to the payee any course fees paid, less an administration charge of $20. Withdrawals with fewer than 7 days’ notice are not entitled to a refund. In the event that the course has to be cancelled by CCC, a full refund will be paid.
Cheltenham Community Centre (CCC) offers a range of education and community programs. When you enrol with us, we ask for details about yourself, which will be used as our point of contact. This information is only used for funding and planning purposes.
You are also required to provide us with an emergency contact. Please ensure that this person is aware that their contact details have been given to us and that you have their consent to provide this information.
If you have any concerns about providing the information requested, please speak to our Customer Service staff they will be able to assist you. Please be assured that any information provided to us is kept confidential and any concerns you may raise about the way we handle your information will also be kept confidential.
If you would like access to the records we hold about you or you would like to correct or update any information, please speak to reception staff who would be pleased to discuss this with you. All information is held and handled in accordance with the relevant Legislation.
TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.
All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).
Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.