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Terms and Conditions  −  Making My Museum Memorable

Cancellation Policy:

If ticket is cancelled by the ticket holder prior to 7 days before the performance date a 100% refund will be issued (less booking fee).
If ticket is cancelled by the ticket holder between 1 and 7 days before the performance date a 50% refund will be issued.
If ticket is cancelled by the ticket holder within 24 hours of performance, no refund will be issued.

In the event that the Federal or State Government directs that the museum to close causing this event to be cancelled, Redland Museum will guarantee a full refund (less booking fee) for cancelled tickets. 


TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (Australian Business Number 71126987915).

Please visit https://www.trybooking.com/info/customer-terms-and-conditions for our terms and conditions.