Online Giving Made Easy For Communities

Should you be taking payment through your TryBooking online giving page, the transaction will be subjected to a processing fee on the donation. These fees vary per region associated with your TryBooking account. Below are details of these fees per region.

Australia:

For donations made on online giving pages:

• 2.5% donation fee (charged to the page owner by default)

TryBooking provides an affordable low fee of 2.5%, one of the lowest fees in the industry. While also allowing you to collect and own your data, meaning any information collected from your donors will be 100% yours only. No third-party marketing towards your donors and no selling your data to other companies.

Our platform also offers not just an online giving platform to accept donations from donors. We provide event ticketing and registration software, allowing you to accept donations on your fundraising page and organise free or paid events for your organisation all under the same account.

The minimum donation made by a donor is $1.

As the fundraiser, you are able to set preset donation values, these are suggested values that you can set as an alternative to donors entering their chosen donation amount. To set up preset donation values, create or edit an online giving page. 

No. Whilst raffles can be a great way for an organisation to raise funds towards our particular project or cause, the customer isn't technically making a donation through this sale.

Rather they are gambling on the chance that they have the winning ticket. The cause the funds are going towards is simply providing the customer with some additional incentive to make their purchase. 

TryBooking can still assist you with your raffle tickets/prize draw entry sales through the use of our Event pages. 

Online giving can take on many shapes and forms, from accepting donations to hosting an event, website fundraising or selling raffle tickets. Whilst it may be tempting to jump straight into setting up an online giving page, it's important that you choose the right option to maximise your online giving efforts and make the best use of the TryBooking platform.

To assist we have put together the below guide to help you make the right choice as to whether should be using an online giving page or an event page for your fundraising cause.

Summary 

TryBooking accepts payments via debit and credit card affiliated with Visa and Mastercard, along with payments made through PayPal**, Google Pay*** and Apple Pay^#. 

Should the customer choose to pay with PayPal**, they will incur an additional surcharge. 

You yourself can accept cash or cheque as payment, but you will need to complete a few extra steps to record these payments in TryBooking. This will ensure you gather data on all attendees, that you don't oversell your event, and allows you to present all payments in one report. 

To record these bookings within your event you will need to create a promotion code.  This will allow you to process the booking through the system at no cost.

To set up the promotion code

*PayPal is only available for events and fundraising hosted on the AU + UK site. A 0.5% surcharge applies to PayPal payments made to the AU site. 
**Google Pay is only available for events and fundraising hosted on the AU, NZ and UK sites.
^#Apple Pay is only available for events and fundraising hosted on the AU, NZ  and UK sites.

TryBooking is very respectful of the privacy of all users on its site and PCI compliant. View our certificate of compliance. All pages are HTTPS secure, ensuring an encrypted website connection when navigating across the site. Any personal information that may be used by the TryBooking Site in order to carry out its necessary functions is stored on a secured server protected by firewalls and is hosted in Australia. The data itself is also encrypted to further reduce any risk that your information will be obtained and used by unauthorised access. We do not store your full credit card number, only the last four digits are kept and this is to show you which card you have used to make the booking. Given the increasing sophistication of computer hackers, there are no absolute guarantees that our systems will never be accessed without our consent, or that our systems are impenetrable. However, you can rest assured that we take all reasonable measures to ensure the security of your personal information and the bookings you have made.

There are no sign-up or account maintenance fees, nor any lock-in contracts. Fees are only incurred when a paid transaction is processed through your event. We encourage you to create an account and see for yourself how easy the TryBooking site is to both create and manage your online giving pages or to simply book an event.

Online giving pages are to be used to accept donations towards a particular fundraising campaign or general donations towards your organisation. Donations are classified as voluntary gift or contribution that isn't in exchange for goods or services.

There are strict laws around accepting donations, so it is important that you check and adhere to legislation.

Whilst you don't need to be registered as a charity or not for profit, you do need to have an ABN to utilise this feature. The ABN must match the organisation on the TryBooking account, and the funds being raised must go directly to that organisation.

Don't have an ABN? Not to worry, you will still be able to utilise our Event pages for your fundraising efforts. 

The online giving page can not be used for the sale of goods or services. This is true even if the funds raised from sales are going towards a particular fundraising effort.

You will be able to use our Event pages for selling merchandise. To get started, see: Setting up to sell merchandise 

No. For the Charity's ABN to be used the TryBooking account must be one that is managed by the charity directly.

All donations taken through the Fundraising page must go to the organisation on the TryBooking account, that also matches the ABN entered. It is up to that organisation as to how those donations are then distributed, allowing you to disburse them onto either an individual or charity of your choice. 

To accept donations on behalf of a 3rd party, you must have authority from that organisation. To ensure that you comply, it is recommended that you avoid using the phrases such as "on behalf of 3rd Party Name" or include the name of the 3rd Party in the name the Fundraising page. Instead, you will need to be general as to the cause you are raising funds for, and in the page description simply express that the funds will be directed to the 3rd Party.

Use of the 3rd party's Intellectual property on your Fundraising page without permission is also not allowed. This includes uploading images with their logo and linking to their social pages.

TryBooking can still provide you with a platform for your fundraising efforts, it's simply the Fundraising pages that you will not be able to utilise.  Charities rely on 3rd party fundraising to help raise awareness and funds for their cause. TryBooking has been assisting individuals and organisations with their fundraising efforts for more than 12 years through our Event pages.