Learning centre

Learning Centre

Learn more about features and system basics.

Welcome to the learning centre


Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise

Cloning an Event

Recycling an Event

Homepage and Images

Seating Plans Overview   


Session Times Overview   

Extending the Booking Time

Working with Tickets   

Data Collection Fields Overview   

Using Headers

Sections Overview   

Free Events Overview   



Creating a Tax Invoice

Terms and Conditions

Follow up Emails   

Gift Certificates Overview   


Promote and Share

Promotional Codes Overview    

Event Publication

Sample Buttons


Event Listing Page

Finding the Event URL

Event Listing URL


Different Levels of Access   

Locking Your Bank Account

Introducing TryBooking to your Community

Finding a Booking

Move a Booking

Edit a Booking

Refund Overview   

Deleting and Archiving

Contact Details of the Organiser

Email Buyers

Connecting to Stripe

Changing to Daylight Savings Time

Credit Card Description


Mobile Scanning   

Gatekeeper Overview   


Reporting Overview

Tracking Overview   



Notify URL

Cloning an Event

If you run regular events with a very similar setup, location and price point, you may consider cloning an old event which will provide you with a new URL and set of reports for your new event. Clone Events, is found on your dashboard under events.



Cloning an event will copy:

  • Your seating plan
  • Venue
  • Sections
  • Pricing
  • Data collection question
  • Terms and conditions
  • Homepage & Images

How to Clone an Event

1.  Click on Clone an Event from the dashboard.

2.  Select the existing event you wish to clone


3.  Set a new name for the new event.


4.  Update the dates including the new event date, booking start and finish times.

5.  Once finished, you will have a unique URL for this newly created event. 

Fine Tuning and Checking

Click on Make a Booking and run through the booking process until you reach the shopping cart to double check you have made all changes. From manage events, you can adjust any screens you find need further refinement. Once cloned, you will be able to modify it from manage events and assign producers access to a new group if required.

Tip: If you have enabled GST / VAT on your account and you clone from an event that was closed at the time, please double check that your tickets have GST enabled correctly.  To do this, please go to manage events, pricing groups and confirm the GST/VAT status on each ticket type.

When to Clone, Recycle, or Create Again

If an event is the same in terms of prices, location, data and is already linked to your website or social media pages and you are happy to extract your reports via selecting that session time, consider using recycling an event.

If your event has limited changes and has a different location or price point or you need to maintain very separate reports and provide a different group producers access, please consider cloning. In this case, you will need to make sure you update your URL's linked to your website or social media pages.

If you have a number of changes, consider creating your event again which can be very quick if you have templates for data collection, pricing, venues and homepages in place.