Credit Card Description

Learning Centre

Learn more about features and system basics.

Welcome to the learning centre


Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise

Cloning an Event

Recycling an Event

Homepage and Images

Seating Plans Overview   


Session Times Overview   

Extending the Booking Time

Working with Tickets   

Data Collection Fields Overview   

Using Headers

Sections Overview   

Free Events Overview   



Creating a Tax Invoice

Terms and Conditions

Follow up Emails   

Gift Certificates Overview   


Promote and Share

Promotional Codes Overview    

Event Publication

Sample Buttons


Event Listing Page

Finding the Event URL

Event Listing URL


Different Levels of Access   

Locking Your Bank Account

Introducing TryBooking to your Community

Finding a Booking

Move a Booking

Edit a Booking

Refund Overview   

Deleting and Archiving

Contact Details of the Organiser

Email Buyers

Connecting to Stripe

Changing to Daylight Savings Time

Credit Card Description


Mobile Scanning   

Gatekeeper Overview   


Reporting Overview

Tracking Overview   



Notify URL

Credit Card Description

Help your ticket buyers identify what they have purchased from you.

TryBooking allows you to define a unique description that is passed to your buyer's credit card statement after they have made a purchase. You can set this description to be your organisation name, business nickname or the event name. You have the ability to define one descriptor for each TryBooking account, which will apply to all purchases once you have edited.

Initially, the credit card description will be your TryBooking account name. It's easy to check or edit the name being used and to set a new one.

How to check or adjust:

1.  Login to your TryBooking Account.
2.  Click on Change Account Details**
3.  Edit (if required) your credit card descriptor or TryBooking account name.

Remember, it will take effect on the next purchase after it has been updated and saved. Your descriptor can be a maximum of 21 characters long, with shorter names being appended with the word TryBooking at the end. Your TryBooking Account name is shown only on the ticket receipt.

**If you have basic user access, you will not see this screen, so please ask your main administration login to make these changes for you.

Add credit card descriptors to TryBooking


Previously your credit card description was TryBook: Your Event Name (to max of 21 characters).