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Learning Centre

Learn more about features and system basics.

Welcome to the learning centre


Create

Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise

Cloning an Event

Recycling an Event

Homepage and Images

Seating Plans Overview   


Customise

Session Times Overview   

Extending the Booking Time

Working with Tickets   

Data Collection Fields Overview   

Using Headers

Sections Overview   

Free Events Overview   

Waitlists

Donations

Creating a Tax Invoice

Terms and Conditions

Follow up Emails   

Gift Certificates Overview   


Promote

Promotional Codes Overview    

Event Publication

Sample Buttons

Finding the Event URL


Manage

Different Levels of Access   

Locking Your Bank Account

Introducing TryBooking to your Community

Finding a Booking

Move a Booking

Refund Overview   

Email Buyers

Changing to Daylight Savings Time

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Run

Mobile Scanning   

Gatekeeper Scanning   


Report

Reporting Overview

Tracking Overview   


Integrate

Integrations   

Credit Card Description

Help your ticket buyers identify what they have purchased from you.

TryBooking allows you to define a unique description that is passed to your buyer's credit card statement after they have made a purchase. You can set this description to be your organisation name, business nickname or the event name. You have the ability to define one descriptor for each TryBooking account, which will apply to all purchases once you have edited.

Initially, the credit card description will be your TryBooking account name. It's easy to check or edit the name being used and to set a new one.

How to check or adjust:

1.  Login to your TryBooking Account.
2.  Click on Change Account Details**
3.  Edit (if required) your credit card descriptor or TryBooking account name.

Remember, it will take effect on the next purchase after it has been updated and saved. Your descriptor can be a maximum of 21 characters long, with shorter names being appended with the word TryBooking at the end. Your TryBooking Account name is shown only on the ticket receipt.

**If you have basic user access, you will not see this screen, so please ask your main administration login to make these changes for you.

Add credit card descriptors to TryBooking

 

Previously your credit card description was TryBook: Your Event Name (to max of 21 characters).

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