Learning centre

Learning Centre

Learn more about features and system basic.

Event Guides

Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise


Functions

Welcome to the learning centre

Homepage and Images

Free Events Overview   

Cloning an Event

Working with Tickets   

Recycling an Event

Using Headers

Session Times Overview   

Sections Overview   

Data Collection Fields Overview   

Seating Plans Overview   

Extending the Booking Time

Waitlists

Donations

Creating a Tax Invoice

Terms and Conditions

Sample Buttons

Finding the Event URL

Promotional Codes Overview    

Tracking Overview   

Follow up Emails   

Email Buyers

Locking Your Bank Account

Introducing TryBooking to your Community

Integrations   

Different Levels of Access   

Gift Certificates Overview   

Finding a Booking

Refund Overview   

Changing to Daylight Savings Time

Gatekeeper Scanning   

Data Collection Per Attendee

Collecting information per ticket holder will be useful for events such:

  • Dinners, where you need to know names and special dietary requirements.
  • Registration forms, knowing player names, previous history, medical payments etc.
  • Conferences, where only one ticket type may require a membership number.
  • Merchandise orders, where sizes and colours varying on each item.


When adding data, the following fields are provided:

  • Label - The words that your patrons will see on booking that define what you'd like them to enter into this field.
  • Manadatory - You can determine if this question must completed or if you're happy for them to skip if not applicable (such in the case of special dietary requirements).
  • Field Type - Can be text, yes/no, a drop down list, or dates.
  • Field Name - Optional field, only needed when you will be flowing this information onto your ticket.

TIP:  Using a List of Values field type can be handy when you need a constant field to sort on when extracting your data, i.e. team name, class name, year level, gender, or when looking for permissions and your only response acceptable is Yes.


Restricting data to a specific ticket type.

Under standard use, all Attendee data collection fields will be asked on each ticket selected by the customer. Using the Data Collection tab within a specific Ticket Type (see Manage Events, Pricing Group, select that specific ticket and then Data Collection), data fields can be removed from being requested for that ticket.

 

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Checking your Work

To check if you have setup your data collection correctly, click on Make a Booking, select at least 2 tickets or 1 of each ticket type and confirm your data is now making sense.

 

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