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Different Levels of Access
With each account you can define different levels of users, providing added security over your funds and patron privacy. There are 3 different levels that can be defined.
1. Main Account Administrator
The email / password used at the time of creating the account will have access to all areas of your TryBooking account, and is known as the Main Account Administrator login. This person will have access to change your email login, password, add bank details and perform refunds and bank transfers.
2. Basic Account User Access
A Basic User can work TryBooking but has limited access to all features. With this access they can setup and edit events, make, move and find bookings and run reports. However, they cannot access the areas that allow for changing account details, such as email login and password, or make edits to the bank account, perform fund transfers and refunds. Basic user is great for when you need a colleague to assist you but need that reassurance that items such as logins and bank files cannot be touched and remain undisclosed. You can define multiple basic users with control over adding or removing access. We DO NOT recommend providing Basic User access to people external to your organisation who may be only interested in one event, please consider Producers Access for this cases. To set up, see Configuration and Basic Access User.
3. Producers Access
When working with external groups to your office, being able to provide them access to some reports can be ideal so they can monitor sales and push their event along. If you manage multiple events, Producers Access restricts the user to the read only reports on a particular event.
If you are sharing Main Account Administrator access, adding protection on your system can be added by locking your bank account.
TIP: Each email login for TryBooking, needs to be unique, no matter whether it's a email login for the main account administrator, basic user access or for another organisations login for TryBooking.