Learning Centre

Learn more about features and system basics.

Welcome to the learning centre


Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise

Cloning an Event

Recycling an Event

Homepage and Images

Seating Plans Overview   


Session Times Overview   

Extending the Booking Time

Working with Tickets   

Data Collection Fields Overview   

Using Headers

Sections Overview   

Free Events Overview   



Creating a Tax Invoice

Terms and Conditions

Follow up Emails   

Gift Certificates Overview   


Promote and Share

Promotional Codes Overview    

Event Publication

Sample Buttons


Event Listing Page

Finding the Event URL

Event Listing URL


Different Levels of Access   

Locking Your Bank Account

Introducing TryBooking to your Community

Finding a Booking

Move a Booking

Edit a Booking

Refund Overview   

Deleting and Archiving

Contact Details of the Organiser

Email Buyers

Connecting to Stripe

Changing to Daylight Savings Time

Credit Card Description


Mobile Scanning   

Gatekeeper Overview   


Reporting Overview

Tracking Overview   



Notify URL

Find a Booking

When a patron makes a successful booking, their tickets will be emailed or they can print them immediately. If they misplace their tickets or send them to an invalid email, you may need to locate their booking for them.

To find or re-send their email:

1. From your Dashboard click on Find a Booking.

2. Select your event.

3. Enter the booking person's last name and click search. There is no need to enter all fields on this screen. You can refine your search by adding their first name.

4. Once you have found the correct booking, click on the Booking ID reference, this will take you to the ticket confirmation screen where you can email (to the same or corrected address) or reprint tickets.