Learning Centre

Learn more about features and system basic.

Event Guides

Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise


Welcome to the learning centre

Homepage and Images

Free Events Overview   

Cloning an Event

Working with Tickets   

Recycling an Event

Using Headers

Session Times Overview   

Sections Overview   

Data Collection Fields Overview   

Seating Plans Overview   

Extending the Booking Time



Creating a Tax Invoice

Terms and Conditions

Sample Buttons

Finding the Event URL

Promotional Codes Overview    

Tracking Overview   

Follow up Emails   

Email Buyers

Locking Your Bank Account

Introducing TryBooking to your Community


Different Levels of Access   

Gift Certificates Overview   

Finding a Booking

Refund Overview   

Changing to Daylight Savings Time

Gatekeeper Scanning   

Find a Booking

When a patron makes a successful booking, their tickets will be emailed or they can print them immediately. If they misplace their tickets or send them to an invalid email, you may need to locate their booking for them.

To find or re-send their email:

1. From your Dashboard click on Find a Booking.

2. Select your event.

3. Enter the booking person's last name and click search. There is no need to enter all fields on this screen. You can refine your search by adding their first name.

4. Once you have found the correct booking, click on the Booking ID reference, this will take you to the ticket confirmation screen where you can email (to the same or corrected address) or reprint tickets.