Learning Centre

Learn more about features and system basic.

Event Guides

Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise


Welcome to the learning centre

Extending the Booking Time

Free Events Overview   

Cloning an Event

Recycling an Event

Promotional Codes Overview    

Different Levels of Access   

Tracking Overview   

Locking Your Bank Account

Data Collection Fields Overview   

Gatekeeper Scanning   

Seating Plans Overview   

Sample Buttons

Finding the Event URL

Follow up Emails   

Working with Tickets   

Creating a Tax Invoice

Terms and Conditions

Introducing TryBooking to your Community

Gift Certificates Overview   



Event Homepage

Session Times Overview   

Using Headers

Changing to Daylight Savings Time

Finding a Booking

Refund Overview   

Sections Overview   

Find a Booking

When a patron makes a successful booking, their tickets will be emailed or they can print them immediately. If they misplace their tickets or send them to an invalid email, you may need to locate their booking for them.

To find or re-send their email:

1. From your Dashboard click on Find a Booking.

2. Select your event.

3. Enter the booking person's last name and click search. There is no need to enter all fields on this screen. You can refine your search by adding their first name.

4. Once you have found the correct booking, click on the Booking ID reference, this will take you to the ticket confirmation screen where you can email (to the same or corrected address) or reprint tickets.