Turning off Phone and Address on Checkout

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Turning off Phone and Address on Checkout


When running free events, you often need to only know the person's name and email upon checkout from the Booking Details window.

TryBooking Definition of a Free Event

A free event is one that has no ticket type setup in any pricing group. If you have a zero valued ticket type or are using a promotional code or gift certificate to make the ticket complimentary on any session or section on your event, then this event is not considered to be free for the purpose of handing back free tickets.

How to turn off asking for phone and / or address.

Being able to turn off the address and / or phone is only possible when you have selected ticket prices, to make your event free or by removing ticket types. 

Free-events-Trybooking


Just prior to completing your event setup, you will be able to turn off asking for this data.
 

Turn_off_data

Should you change your mind after creating your event, these same options can be found under your event on Data Collection. 

NOTE:  Should you turn these on part way through, your bookings to this point will be missing this data. If you add in ticket prices to any section / sections or pricing group on that event, these options will automatically be disabled and data will once again be collected on all bookings from this point onwards.

 

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