Learning centre

Training

Learn more about features and system basic.

Event Guides

Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise


Functions

Welcome to the learning centre

Extending the Booking Time

Cloning an Event

Recycling an Event

Promotional Codes Overview    

Different Levels of Access   

Tracking Overview   

Locking Your Bank Account

Data Collection Fields Overview   

Gatekeeper Scanning   

Seating Plans Overview   

Sample Buttons

Finding the Event URL

Follow up Emails   

Working with Tickets   

Creating a Tax Invoice

Terms and Conditions

Introducing TryBooking to your Community

Gift Certificates Overview   

Waitlists

Donations

Event Homepage

Session Times Overview   

Using Headers

Changing to Daylight Savings Time

Finding a Booking

Refund Overview   

Sections Overview   

Setting up Gates

If using multiple scanning points you may wish to rename the Gates from default names 'Gate 1', 'Gate 2' etc to the names of your gate scanning operators.  This aids with monitoring and debriefing later as it allows you to match the information obtained (e.g numbers through each gate, if a gate is allowing duplicates / invalid tickets through, if a gate is overriding more scans manually etc) to the person who was responsible for doing the scanning on that gate.

To add or change the default names, go to Gates and click on a gate to edit it's name or add a new gate.
 

Adding Rules

For most events, you wont need to add additional rules.  There are times when using additional Rules can be beneficial.  For example, if you only wish to accept tickets from a specific subsection of ticket holders within a particular pricing group e.g. Perhaps you only wish to allow entry on the Adult VIP tickets prior to your event but not the Adult ticket type.

By default, there's always a rule in place that disallows duplicates. 

To add in your own rules go to the Rules tab on the admin panel.  If you have multiple rules defined, the rules apply in order from top to bottom.

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