Learn more about features and system basic.
Setting up Gates
When using multiple scanning points, you may wish to rename the Gates from default names 'Gate 1', 'Gate 2' etc to the names of your gate scanning operators. This aids with monitoring and debriefing later as it allows you to match the information obtained (e.g numbers through each gate, if a gate is allowing duplicates / invalid tickets through, if a gate is overriding more scans manually etc) to the person who was responsible for doing the scanning on that gate.
To add or change the default names, go to Gates and click on a gate to edit it's name or add a new gate.
For most events, you won't need to add additional rules. There are times when using additional Rules can be beneficial: for example, if you only wish to accept tickets from a specific subsection of ticket holders within a particular pricing group, perhaps you only wish to allow entry on the Adult VIP tickets prior to your event but not the Adult ticket type.
By default, there's always a rule in place that disallows duplicates.
To add in your own rules go to the Rules tab on the admin panel. If you have multiple rules defined, the rules apply in order from top to bottom.