Learning Centre

Learning Centre

Learn more about features and system basic.

Event Guides

Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise


Welcome to the learning centre

Homepage and Images

Free Events Overview   

Cloning an Event

Working with Tickets   

Recycling an Event

Using Headers

Session Times Overview   

Sections Overview   

Data Collection Fields Overview   

Seating Plans Overview   

Extending the Booking Time



Creating a Tax Invoice

Terms and Conditions

Sample Buttons

Finding the Event URL

Promotional Codes Overview    

Tracking Overview   

Follow up Emails   

Email Buyers

Locking Your Bank Account

Introducing TryBooking to your Community


Different Levels of Access   

Gift Certificates Overview   

Finding a Booking

Refund Overview   

Changing to Daylight Savings Time

Gatekeeper Scanning   

Setting up Gates

When using multiple scanning points, you may wish to rename the Gates from default names 'Gate 1', 'Gate 2' etc to the names of your gate scanning operators. This aids with monitoring and debriefing later as it allows you to match the information obtained (e.g numbers through each gate, if a gate is allowing duplicates / invalid tickets through, if a gate is overriding more scans manually etc) to the person who was responsible for doing the scanning on that gate.

To add or change the default names, go to Gates and click on a gate to edit it's name or add a new gate.

Adding Rules

For most events, you won't need to add additional rules. There are times when using additional Rules can be beneficial: for example, if you only wish to accept tickets from a specific subsection of ticket holders within a particular pricing group, perhaps you only wish to allow entry on the Adult VIP tickets prior to your event but not the Adult ticket type.

By default, there's always a rule in place that disallows duplicates. 

To add in your own rules go to the Rules tab on the admin panel. If you have multiple rules defined, the rules apply in order from top to bottom.