Mobile Scanning App Setup

Learning Centre

Learn more about features and system basics.

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Changing to Daylight Savings Time

Credit Card Description


Run

Mobile Scanning   

Gatekeeper Scanning   


Report

Reporting Overview

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Integrate

Integrations   

Setting up the TryBooking Mobile Scanning App

The scanning app can be used in 2 modes:

  • As a volunteer with limited access.
  • As the main administrator with full app access. 

The main person will use the Log In option and uses their normal TryBooking Login email and password. This login can be their full TryBooking administration access, their Basic User login or Producers login.

TryBooking Scanning App Login

 

The Dashboard

After logging in you will be taken to a list of your present and past events. Simply select the event, which then takes you to your event dashboard. The event dashboard displays in real time:

  • The number of tickets sold.
  • Revenue.
  • The number of check-ins for the event.
  • Tickets sold over time.

If your event is still selling, this will provide you with a snapshot of recent sales and how many people have been scanned in. You can update this information by holding your finger at the top of this screen and pulling down to refresh.

Note: This information is not visible to volunteers.

If you wish to change to another event, click on the icon on the upper left-hand side just above total revenue to move back to your events list.

TryBooking Scanning App Event Listing

Navigation

The icons at the bottom are quick navigation tools to allow you to move quickly to scanning, volunteer setup or review your event status.

TryBooking Scanning App Navigation Menu

From Left to Right, these icons will take you to:

Home: Takes you back to the event dashboard

Scan: Will list ticket holders, allow for manual searches or scanning

Rules/Scanners: Will allow you to setup volunteers, view who's scanning and where, and setup rules

Information: Lists your app version number, contact points for TryBooking and a summary of scanned data for that device.

 

TIP:  If the main person scanning isn't a normal TryBooking user, consider setting up Producers Access or Basic User Access which will limit their access within TryBooking itself. Multiple basic users can be set up in your TryBooking account and used in the TryBooking Scanning App.

Next: How to define volunteers

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