Learning Centre

Learn more about features and system basics.

Welcome to the learning centre


Create

Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise

Cloning an Event

Recycling an Event

Homepage and Images

Seating Plans Overview   


Customise

Session Times Overview   

Extending the Booking Time

Working with Tickets   

Data Collection Fields Overview   

Using Headers

Sections Overview   

Free Events Overview   

Waitlists

Donations

Creating a Tax Invoice

Terms and Conditions

Follow up Emails   

Gift Certificates Overview   


Promote

Promotional Codes Overview    

Event Publication

Sample Buttons

Finding the Event URL


Manage

Different Levels of Access   

Locking Your Bank Account

Introducing TryBooking to your Community

Finding a Booking

Move a Booking

Refund Overview   

Email Buyers

Changing to Daylight Savings Time

Credit Card Description


Run

Mobile Scanning   

Gatekeeper Scanning   


Report

Reporting Overview

Tracking Overview   


Integrate

Integrations   

Partial Refunds

Partial refunds will allow you to refund one or some of the tickets within the one booking, as well as refund part of a ticket value.

If you wish to only refund one or a few of the tickets within the booking, you will need to make sure that you de-select the tickets that you do not wish to refund. This will mean that only the ticket you wish to refund will be selected.
 

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Once you have double checked that the correct ticket/s are selected, check your total at the top of this screen too. Next, add your reason for the refund before clicking OK. Once you have pressed OK you will not be able to cancel the refund process.

If you wish to only refund a portion of a ticket(s) value, make sure you select the ticket to be refunded and edit the amount to be refunded back. 

 

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Once again, double check the total to be refunded at the top of the screen before clicking OK to finalise the refund.

 

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