Ticket Buyer

Learning Centre

Learn more about features and system basics.

Welcome to the learning centre


Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise

Cloning an Event

Recycling an Event

Homepage and Images

Seating Plans Overview   


Session Times Overview   

Extending the Booking Time

Working with Tickets   

Data Collection Fields Overview   

Using Headers

Sections Overview   

Free Events Overview   



Creating a Tax Invoice

Terms and Conditions

Follow up Emails   

Gift Certificates Overview   


Promote and Share

Promotional Codes Overview    

Event Publication

Sample Buttons


Event Listing Page

Finding the Event URL

Event Listing URL


Different Levels of Access   

Locking Your Bank Account

Introducing TryBooking to your Community

Finding a Booking

Move a Booking

Edit a Booking

Refund Overview   

Deleting and Archiving

Contact Details of the Organiser

Email Buyers

Connecting to Stripe

Changing to Daylight Savings Time

Credit Card Description


Mobile Scanning   

Gatekeeper Overview   


Reporting Overview

Tracking Overview   



Notify URL

Who to Contact for Refunds.

Each event is created and managed by the event organiser. Before you contact them please consult the event organisers terms and conditions, which were outlined either on their website, the ticket or at the time of purchase.

If you have bought a ticket and can no longer attend, you will need to contact the event organiser directly to discuss if a refund is possible and outline your circumstances. If you don't know how to make contact with the event organiser, please go back to your e-ticket and click on the event name to find their contact details. 

If the event has been cancelled, the event organiser is responsible for all refunds as outlined in the TryBooking Terms and Conditions. Please direct all communication and enquiries to them.