Learning Centre

Learning Centre

Learn more about features and system basic.

Event Guides

Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise


Welcome to the learning centre

Homepage and Images

Free Events Overview   

Cloning an Event

Working with Tickets   

Recycling an Event

Using Headers

Session Times Overview   

Sections Overview   

Data Collection Fields Overview   

Seating Plans Overview   

Extending the Booking Time



Creating a Tax Invoice

Terms and Conditions

Sample Buttons

Finding the Event URL

Promotional Codes Overview    

Tracking Overview   

Follow up Emails   

Email Buyers

Locking Your Bank Account

Introducing TryBooking to your Community


Different Levels of Access   

Gift Certificates Overview   

Finding a Booking

Refund Overview   

Changing to Daylight Savings Time

Gatekeeper Scanning   

Exporting and Importing Venue Templates

Seating plans can only be imported and exported from Venue Templates and not into the event directly. Your Venue Template must be in place prior to creating your event and is then importing into your event during the event set up. 

If you hire your venue to others and you wish for them to provide their own ticketing, you can ensure that they have the correct plan by exporting off your plan and sharing it with them.

Exporting a Venue Template

1.  Select Venue Templates in Configuration.

2.  Select the venue you wish to export.

3.  Click on Export Venue and save this file.

This file is a special type of file and can only be viewed or used via TryBooking.

Importing a Venue Template

1.  Select Configuration and Venue Templates

2.  Locate the words on this main page "To upload a venue template, click here."

3.  Click and upload your exported venue plan.

TIP:  As you have been provided with a seating plan, double check it's accuracy to ensure it meets your understanding of the venue or needs prior to using.