Learning Centre

Learning Centre

Learn more about features and system basics.

Welcome to the learning centre


Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise

Cloning an Event

Recycling an Event

Homepage and Images

Seating Plans Overview   


Session Times Overview   

Extending the Booking Time

Working with Tickets   

Data Collection Fields Overview   

Using Headers

Sections Overview   

Free Events Overview   



Creating a Tax Invoice

Terms and Conditions

Follow up Emails   

Gift Certificates Overview   


Promote and Share

Promotional Codes Overview    

Event Publication

Sample Buttons


Event Listing Page

Finding the Event URL

Event Listing URL


Different Levels of Access   

Locking Your Bank Account

Introducing TryBooking to your Community

Finding a Booking

Move a Booking

Edit a Booking

Refund Overview   

Deleting and Archiving

Contact Details of the Organiser

Email Buyers

Connecting to Stripe

Changing to Daylight Savings Time

Credit Card Description


Mobile Scanning   

Gatekeeper Overview   


Reporting Overview

Tracking Overview   



Notify URL

Creating Interactive Seating Plans

If you plan to use a seating plan more than once, we recommend that you create it as a Venue Template (see Configuration). This ensures that you only create it once, check it and that it is then ready for use each time you create.

When you created your event, you may have selected a seating plan or told TryBooking how many rows and seats you required. This plan can now be found in Seat / Space on your event. If the plan is completely wrong and you wish to commence again, go to Sections and add a new section (making sure you select Seat). Once created, you can remove the original incorrect section.

From Seat / Space you can:

  • Edit your seating plan adding or deleting rows and seats (via the buttons).
  • Add in aisles or walkways (via selecting 'Mark Seat' as 'Space with No Number').
  • Remove seats in a row and keep your numbers in sequence on available seats (via selecting 'Mark Seat' as 'Space with No Number').
  • Remove seats and have the seat numbers jump in numbering sequence (via selecting 'Mark Seats' as 'Space with Number').
  • Add rows so that rows start with a number greater than zero (via adding a row and defining the seats in that row and what number it starts from).
  • Hide seats where seats may jump numbers without leaving a space.
  • Mark wheelchair accessible seating.
  • Change row names.
  • Reserve seats (if you are on the event).

If your plan has aisles or walkways, add additional rows or seats to allow you to mark these seats as, for example, 'Space with No Number', to allow for the aisle.

If your venue has different levels or has a balcony where your seats are at 90' to the stalls or your venue is a theatre in the round, we may recommend that you create your interactive seating plan as sections and add a header to illustrate the overall venue layout.

TIP:  Check with our support team on info@trybooking.com before you create as we may already have that plan that we'd be happy to share with you (at no cost).

It's important with large venues to ensure you add in Door Numbers.


     NEXT >