Learning Centre

Learning Centre

Learn more about features and system basics.

Welcome to the learning centre


Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise

Cloning an Event

Recycling an Event

Homepage and Images

Seating Plans Overview   


Session Times Overview   

Extending the Booking Time

Working with Tickets   

Data Collection Fields Overview   

Using Headers

Sections Overview   

Free Events Overview   



Creating a Tax Invoice

Terms and Conditions

Follow up Emails   

Gift Certificates Overview   


Promote and Share

Promotional Codes Overview    

Event Publication

Sample Buttons


Event Listing Page

Finding the Event URL

Event Listing URL


Different Levels of Access   

Locking Your Bank Account

Introducing TryBooking to your Community

Finding a Booking

Move a Booking

Edit a Booking

Refund Overview   

Deleting and Archiving

Contact Details of the Organiser

Email Buyers

Connecting to Stripe

Changing to Daylight Savings Time

Credit Card Description


Mobile Scanning   

Gatekeeper Overview   


Reporting Overview

Tracking Overview   



Notify URL

Group Tickets

You have 2 options for ticketing groups of people. 

Family or Tabled Groups:

To ensure that your capacity or seating allocation is updated correctly, it's important to state how many places / seats will be taken away when a family ticket is booked. If your family ticket price is for 4 people (2 Adults + 2 Children), when adding your ticket price, please ensure your set the Quantity of that ticket to equal 4 as shown, and then set the price which will cover all people. This means that 4 seats will need to be selected or 4 places will be taken away from your original event capacity. 


If your tabled ticket price is for 8 people, set the quantity of tickets to 8 and enter the price for buying 8 places at once. 

TIP: If you have a family ticket that can cover 4, 5, or 6 people, you are best to set up 3 seperate tickets i.e. For a Family of 4, Family of 5, Family of 6 where the Quantity of tickets is 4, 5 or 6 respectively.

Encouraging Larger Groups to Book

If you need flexibility on larger bookings where a minimum purchase number of tickets on your group tickets is required (eg. Your tickets are normally $20 and for groups of 6 or more booking at once can purchase tickets at $15), the process is simple via this method.

1.  From Pricing Groups and in your existing pricing group, add a new Ticket Type. We suggest calling it 'Group' and in the Description indicate that this rate is for 6 or more people. 

2.  Set the Quantity on that ticket type to 1.

3.  Define the price as the discounted rate per ticket (for 1 tickets at the group rate).

4.  Save and Close, and now open that ticket up again.

5.  Select Limits and set 'per session time' a min of 6 tickets (if they need to purchase 6 or tickets at once).

6.  Save and click through on Make a Booking, confirming the min. is working as required.

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