Learning Centre

Learning Centre

Learn more about features and system basics.

Welcome to the learning centre


Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise

Cloning an Event

Recycling an Event

Homepage and Images

Seating Plans Overview   


Session Times Overview   

Extending the Booking Time

Working with Tickets   

Data Collection Fields Overview   

Using Headers

Sections Overview   

Free Events Overview   



Creating a Tax Invoice

Terms and Conditions

Follow up Emails   

Gift Certificates Overview   


Promote and Share

Promotional Codes Overview    

Event Publication

Sample Buttons


Event Listing Page

Finding the Event URL

Event Listing URL


Different Levels of Access   

Locking Your Bank Account

Introducing TryBooking to your Community

Finding a Booking

Move a Booking

Edit a Booking

Refund Overview   

Deleting and Archiving

Contact Details of the Organiser

Email Buyers

Connecting to Stripe

Changing to Daylight Savings Time

Credit Card Description


Mobile Scanning   

Gatekeeper Overview   


Reporting Overview

Tracking Overview   



Notify URL

Hidden Tickets

Hidden tickets can be an excellent way to monitor and track internal bookings that you are making for stakeholders, without having to enter promotion codes or to add additional fees on for Box Office cash sales.

Hidden tickets work like any normal ticket, you can edit their names, values, create limits and capacities on how many can be booked. The only difference is that they are only visable via the Make a Booking link within your account, designed to be used for internal use only. This includes using them for issuing tickets for media, VIP's in exchange of counter sales which include a processing fee or even when you need to take a special payment. 

To set up a hidden ticket select Manage Events, your event, and then Pricing Group (ticket prices).  In your pricing group being used, add a Ticket Type in the normal way and set the Status to be Hidden.




If you need to accept a number of cash bookings for Box Office sales, you may wish use hidden tickets instead of box office fees. For your Box Office ticket you would add your box office fees into the ticket and then use a cash promotion code at the end to finalise the sale. You may wish to add a ticket called "Adult Office" that is inclusive of your Box Office fee. Eg. $20 ticket + $2 booking fee = $22 Adult Office ticket.

TIP:  Hidden tickets are only visable via the make a booking link. If you are logged in and click on the public URL link, you may still see these hidden tickets, so please log out of your account and check your hidden tickets are not visable by the general public.

Hidden tickets will behave exactly the same as normal tickets when it comes to reporting.