Learning centre

Training

Learn more about features and system basic.

Event Guides

Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise


Functions

Welcome to the learning centre

Extending the Booking Time

Cloning an Event

Recycling an Event

Promotional Codes Overview    

Different Levels of Access   

Tracking Overview   

Locking Your Bank Account

Data Collection Fields Overview   

Gatekeeper Scanning   

Seating Plans Overview   

Sample Buttons

Finding the Event URL

Follow up Emails   

Working with Tickets   

Creating a Tax Invoice

Terms and Conditions

Introducing TryBooking to your Community

Gift Certificates Overview   

Waitlists

Donations

Event Homepage

Session Times Overview   

Using Headers

Changing to Daylight Savings Time

Finding a Booking

Refund Overview   

Sections Overview   

Group Tickets

You have 2 options for ticketing groups of people. 

Family or Tabled Groups:

To ensure that your capacity or seating allocation is updated correctly, it's important to state how many places / seats will taken away when a family ticket is booked.  If your family ticket price is for 4 people (2 Adults + 2 Children), when adding your ticket price, do ensure your set the Quantity of that ticket to equal 4 as shown, and then set the price which will cover all people.  This means that 4 seats will need to be selected or 4 places will be taken away from your original event capacity. 
 

undefined


If your tabled ticket price is for 8 people, set the quantity of tickets to 8 and enter the price for buying 8 places at once. 

TIP:  If you have a family ticket that can cover 4, 5, or 6 people, you are best to set up 3 seperate tickets ie.  For a Family of 4, Family of 5, Family of 6 where the Quantity of tickets is 4, 5 or 6 respectively.

Encouraging Larger Groups to Book

If you need flexibility on larger bookings where a minimum purchase number of tickets on your group tickets is required (eg. Your tickets are normally $20 and for groups of 6 or more booking at once can purchase tickets at $15) this is simple via this method.

1.  From Pricing Groups and in your existing pricing group, add a new Ticket Type.  Maybe calling it Group and in the Description indicate that this rate is for 6 or more people. 

2.  Set the Quantity on that ticket type to 1.

3.  Define the price as the discounted rate per ticket (for 1 tickets at the group rate).

4.  Save and Close and now open that ticket up again.

5.  Select Limits and set per session time a min of 6 tickets (if they need to purchase 6 or tickets at once).

6.  Save and click through on Make a Booking, confirming the min. is working as required.
 

     NEXT >