Learning Centre

Learning Centre

Learn more about features and system basic.

Event Guides

Setting up a Basic Event

Setting up a Registration Event

Setting up a Tabled Event

Setting up to Sell Merchandise


Welcome to the learning centre

Homepage and Images

Free Events Overview   

Cloning an Event

Working with Tickets   

Recycling an Event

Using Headers

Session Times Overview   

Sections Overview   

Data Collection Fields Overview   

Seating Plans Overview   

Extending the Booking Time



Creating a Tax Invoice

Terms and Conditions

Sample Buttons

Finding the Event URL

Promotional Codes Overview    

Tracking Overview   

Follow up Emails   

Email Buyers

Locking Your Bank Account

Introducing TryBooking to your Community


Different Levels of Access   

Gift Certificates Overview   

Finding a Booking

Refund Overview   

Changing to Daylight Savings Time

Gatekeeper Scanning   

Group Tickets

You have 2 options for ticketing groups of people. 

Family or Tabled Groups:

To ensure that your capacity or seating allocation is updated correctly, it's important to state how many places / seats will be taken away when a family ticket is booked. If your family ticket price is for 4 people (2 Adults + 2 Children), when adding your ticket price, please ensure your set the Quantity of that ticket to equal 4 as shown, and then set the price which will cover all people. This means that 4 seats will need to be selected or 4 places will be taken away from your original event capacity. 


If your tabled ticket price is for 8 people, set the quantity of tickets to 8 and enter the price for buying 8 places at once. 

TIP: If you have a family ticket that can cover 4, 5, or 6 people, you are best to set up 3 seperate tickets i.e. For a Family of 4, Family of 5, Family of 6 where the Quantity of tickets is 4, 5 or 6 respectively.

Encouraging Larger Groups to Book

If you need flexibility on larger bookings where a minimum purchase number of tickets on your group tickets is required (eg. Your tickets are normally $20 and for groups of 6 or more booking at once can purchase tickets at $15), the process is simple via this method.

1.  From Pricing Groups and in your existing pricing group, add a new Ticket Type. We suggest calling it 'Group' and in the Description indicate that this rate is for 6 or more people. 

2.  Set the Quantity on that ticket type to 1.

3.  Define the price as the discounted rate per ticket (for 1 tickets at the group rate).

4.  Save and Close, and now open that ticket up again.

5.  Select Limits and set 'per session time' a min of 6 tickets (if they need to purchase 6 or tickets at once).

6.  Save and click through on Make a Booking, confirming the min. is working as required.

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