Terms and Conditions  −  Once Upon A Hill

You' and 'your' refers to the customer. 'We', 'us' and 'our' refers to Agency45 Ltd. This 'agreement' means these terms and conditions and any other conditions specified by us on our booking form.
Bookings and ticket purchases are transferable.
No refund or exchange on any ticket or service fee.
Replacement is not available for lost, destroyed or stolen General Admission tickets.
Although we will endeavour to adhere to the publicised package contents, you accept that we have the right to alter elements of the event, including any advertised personal appearances, in our sole discretion.
The right of admission is reserved and is subject to the seller's and the venues discretion.
There is to be no food or alcohol brought on to the premises.
It may be a condition of entry that a search of person or possessions will be required at the time of entry to the venue.
To the fullest extent permitted by law, we do not accept liability of any nature for the acts, omissions or default of those providing services in connection with the event or any liability for any injury, damage, loss, delay or additional expenses which are incurred at or in association with this event. Where legislation implies any condition or warranty which cannot be excluded or modified, that condition or warranty will be deemed to be included in this agreement. However, our liability for any breach of such condition or warranty will be limited, at our option, to the resupply of the services or the cost of having the services supplied again. In no event will we be liable for any indirect, consequential, exemplary or special damages.
You acknowledge that neither we or the venue will be responsible for any loss or damage to the property (including personal property such as bags, money or other personal items) brought to or purchased at the event by you.
You will be liable for any loss or damage caused at the event by you.
We reserve the right to cancel or postpone the event for any reason. If we cancel an event we will provide a full refund to you.
The event is all ages but not recommended for persons under 18 years of age. ID is required to buy and consume alcohol. Purchasing alcohol for a minor is illegal. Underage drinkers, excessive drinkers, illegal drug users or patrons displaying antisocial behaviour will be dealt with and removed. Please do not drink and drive.
Agency45 cares for the environment and our community. Please be respectful and drive slowly, don’t litter and use public toilets.
This agreement and all financial transactions are governed by the laws of New Zealand.


TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (NZBN 94 29 046 296 030).

Please visit https://www.trybooking.com/nz/info/customer-terms-and-conditions for our terms and conditions.