1. Non-Refundable Tickets

All tickets are non-refundable if you cannot attend the event. If you choose to sell your ticket, please do so responsibly, as the event organiser and trybooking are not liable for unauthorised resale issues.

2. Postponements

If the event is postponed to a new date, your ticket will be automatically valid for the rescheduled event. If you are unable to attend on the new date, please contact the event organiser within 14 days of the announcement to request a refund. Refunds will exclude booking fees and payment processing fees.

3. Cancellations

If unforeseen circumstances lead to the event’s cancellation, all tickets will be refunded minus booking fees and payment processing fees. The event organiser is responsible for issuing refunds, and trybooking will support the process as authorised by the organiser. Refunds will be processed promptly and returned via the original payment method used at the time of purchase.

TryBooking is an online system for organisations and community groups that has been designed to look after the entire event ticketing and registration needs.

All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the “Event Organiser” and not that of TryBooking Pty Ltd (NZBN 94 29 046 296 030).

Please visit https://www.trybooking.com/nz/info/customer-terms-and-conditions for our terms and conditions.