Terms and Conditions  −  Couch to 5k

The small print

Cancellation Policy
Our focus is very much on getting people through our programmes, events, runs and holidays, and helping create habits around activity. However, we know that life sometimes gets in the way, and illness, injury or family stuff sometimes means you can’t participate. We’ll therefore try and be as reasonable as possible if you let us know that you can’t carry on for whatever reason.

As a rule – if you’re on an 8-week programme and get as far as week 4 or 5, you won’t need to pay again for the next programme. However, you must let us know that something’s happened! If you just disappear, we can't help

From time to time, we might need to cancel sessions – either through adverse weather or illness of our coaching team. We’ll usually do this on social media, and by emailing you through the address you provided on our booking system. We’ll always offer at least one alternative date for you to participate. Please note however, that we won’t offer a refund.

Consent for taking pictures
By booking with us, we ask that you provide your consent for us to take pictures during sessions that we may then use for promotional purposes, including social media. Our primary purpose for doing this, is to inspire other people to undertake activity. We quite often see people suffering a lack of body confidence who think they can’t jog but we reckon that almost everyone can complete a 5k run if they are committed and put the effort in. We are really proud of everyone that we’ve supported in achieving and therefore love to shout about everyone’s achievements as it encourages others to start.

If you object to us using your image for any reason, please let us know and we’ll vet them appropriately (this includes removing them from our social media channels and website).

Health & Safety
Jogging Pals endeavour to keep you as safe as possible during our activity, but the nature of our training environment means we can’t control everything so you need to take care of yourself too! We ask you to take reasonable care of yourself and other Pals, and not put yourself in situations where you may be at high risk. We always undertake dynamic risk assessments, as well as pre-activity risk assessment and will make participants aware of anything in particular to look out for.

Medical conditions
You must tell us of any medical condition which may have a bearing on your ability to undertake the physical activity you have booked with us. You also have a personal obligation to advise us of any issues you may have during the activity. If you do not tell us of any conditions, we presume that you are able to manage the session you’re attending

This ticket was produced using the TryBooking UK Ltd website. All issues relating to the sale of tickets and the hosting of their associated event(s) are the responsibility of the account holder known herein as the “Event Organiser” using the TryBooking UK Ltd website to manage this event and not that of TryBooking UK Ltd., its subsidiaries, affiliates, officers, agents, other partners and employees known herein as “TryBooking UK”. 1. TryBooking UK is not responsible for the Terms and Conditions or any other instructions or directives imposed by the Event Organiser. 2. TryBooking UK is not liable for any loss or damage arising from the purchase of this ticket. 3. TryBooking UK cannot exchange or refund this ticket. 4. The additional booking fee that may apply when purchasing tickets via the TryBooking UK Ltd website is not negotiable or refundable and can be subject to change at TryBooking UK's sole discretion. 5. A cancelled, postponed or altered event does not constitute an obligation by TryBooking UK to substitute, refund or provide other compensation monetary or otherwise. 6. Any dispute which may arise regarding the booking of this event or the way in which this event is conducted or the conditions in which this event is held is solely between the ticket holder and the Event Organiser and not a part of TryBooking UK's responsibilities.