Top 5 Digital & AI Tools Every SME Should Be Using

Running a small business means wearing a lot of hats and often spending far too much time on things that technology could make quicker, simpler, or even do for you. In this practical session, we'll cut through the endless choice of apps and software and focus on five types of digital and AI tools that can make a real difference to the way you work.

We'll explore practical tools for:

• Task Management – capturing what needs doing, prioritising it, and getting it out of your head.
• Scheduling & Meetings – making bookings easier, reducing diary ping-pong, and simplifying online meetings.
• Project Management – keeping enquiries, prospects, clients, and follow-ups organised in one place.
• Inbox Management – using the ZenForInbox method to reduce email and message overwhelm and ensure important messages don't become forgotten tasks.
• Workflow & Automation – connecting systems and getting technology to handle repetitive jobs for you.

For each area, we'll look at what the tools can do, where they can save you time, and how you can use them to increase efficiency in the day-to-day running of your business.

We'll also leave time for a Q&A session, so you can ask questions about the tools and how they might work for your business.

The aim is simple: less admin, better organisation, and more time to focus on actually running your business.

Liz Hardwick CSP is an award-winning professional speaker and tech entrepreneur, known for delivering practical, high-impact strategies in AI, digital productivity, and time management. With more than 25 years' experience turning 'digital' into real human and business benefit, Liz helps individuals and teams work smarter, focus deeper, and achieve more without burnout.

Her sessions combine proven frameworks (including her own), modern technology tools, and actionable tactics, trusted by global organisations including the BBC, NHS, GSK, Rolls-Royce, and General Assembly. Whether on stage or delivering a masterclass, Liz inspires lasting change that elevates performance, clarity, and momentum in today's fast-paced digital world.

This workshop is fully funded by the Cumbria Accelerator: Business Support Programme, with places limited to one person per business.