Difficult Conversations and Communication
About
Aims and Objectives are:To revisit communication skills and promote better conversations.
We will :
• Consider communication approaches.
• Review disguised compliance.
• Reflect on the role of denial.
• Review language and its impact.
• Consider self-awareness/attributes in communication.
• Revisit , relationship-based practice (RBP) , being restorative , the toxic duo and trauma, to manage difficult conversations.
• Make an action plan to develop knowledge and skills.
Date
Tuesday 22 September 2026 10:00 AM - 12:30 PM (UTC+01)Location
Venue TBC