Inclusive Hospitality: Practical Neurodiversity Training
About
The visitor economy depend on people—creative thinkers, detail-focused problem-solvers, and staff who elevate every guest experience. Neurodivergent talent offers all this and more, yet remains underrepresented across our sector.This specialist course equips HR professionals in tourism, hospitality, leisure, and cultural organisations with the knowledge and tools to support neurodivergent employees and applicants—strengthening culture, compliance, and workforce resilience.
Course Content Overview:
Through expert-led sessions grounded in current research and best practice, participants will gain:
✓ A Clear Understanding of Neurodiversity
Learn what neurodiversity really means and understand the differences between the social and medical models of disability.
✓ Empathy and Lived Experience Perspectives
Explore how neurodivergent people experience workplaces, communication styles, and environments—and what HR can do to support them.
✓ Profiles of Common Neurodivergent Conditions
Improve confidence in recognising and supporting neurodivergent presentations including ADHD, Autism, Dyslexia, Dyspraxia, and Tourette’s.
✓ Workforce Trends & Statistics (where available)
Gain insight into prevalence, employment data, and barriers affecting neurodivergent employees.
✓ Legal & Policy Considerations
Understand how frameworks such as the ADA and Equality Act 2010 influence HR responsibilities, anti-discrimination, and reasonable adjustments.
✓ Inclusive Language & Terminology Guide
Build confidence in communicating respectfully and consistently within HR documentation, interviews, and internal messaging.
✓ Recruitment Strategies for Neurodivergent Applicants
Learn practical adaptations to job design, interview formats, onboarding, and progression pathways that widen access to talent.
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Who Should Attend:
• HR professionals
• Recruitment & talent professionals
• Business Owners
• Line managers with hiring responsibilities
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Outcomes for Your Organisation:
By the end of the course, your HR team will be able to:
✔ Apply inclusive policies that meet legal obligations
✔ Confidently recruit, support, and retain neurodivergent employees
✔ Remove environmental and process-based barriers
✔ Champion a strengths-led approach to workforce development
✔ Contribute to a more inclusive, innovative organisational culture
NOTE: Lunch is included, please confirm dietary requirements.
This course is funded by Cumberland Council through UKSPF
Location
Armathwaite Hall Hotel & Spa
Bassenthwaite Lake, Keswick, Cumbria CA12 4RE
Contact Form
Inclusive Hospitality: Practical Neurodiversity Training
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